Your data, clearly explained
Privacy at Pasal
A practical overview of what we collect, why we use it, and the choices available to you.
Updated September 15, 2026
Information we collect
We collect information you provide when creating an account, operating a store, placing an order, making an inquiry, contacting support, or uploading content. This may include identity and contact details, addresses, listings, messages, transaction records, and verification documents.
How we use information
We use information to operate and secure Pasal, process purchases and fulfillment, connect buyers and sellers, provide support, prevent abuse, meet legal obligations, and improve the service.
Cookies and sessions
Pasal uses cookies and similar browser storage for sign-in, security, preferences, and essential marketplace features. Disabling required cookies may prevent parts of the service from working.
Sharing
We share information only as needed with the buyer or seller involved in a transaction, service providers that operate Pasal, payment and delivery providers you choose, and authorities when legally required. We do not sell personal information.
Retention and security
We retain information for as long as necessary to provide the service, resolve disputes, prevent fraud, and satisfy legal or accounting requirements. We use administrative and technical safeguards, but no online service can guarantee absolute security.
Your choices
You may review or update account information through your profile and may contact us to request access, correction, or deletion where applicable. Some records may be retained when required for security, transactions, or law.
Have a privacy question?
Send a request and include an email where we can reply.